Privacy Policy & Text Messaging Consent

Freedom Path Counseling (FPC)

Effective Date: 1/1/2026

 

Freedom Path Counseling (“FPC,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information, including our use of text messaging (SMS) communication.

 

Information We Collect

We may collect the following types of information:

• Personal identifying information (name, phone number, email address)

• Appointment and scheduling information

• Communication preferences

• Information you voluntarily provide through forms, phone calls, emails, or text messages

 

We do not use text messaging for clinical content or emergencies.

 

How We Use Your Information

Your information may be used to:

• Schedule, confirm, or remind you of appointments

• Share administrative or service-related updates

• Respond to inquiries

• Provide customer support

• Communicate important practice-related information

 

Text messaging is used only for administrative and non-clinical purposes, unless otherwise explicitly stated.

 

Text Messaging (SMS) Consent

By providing your mobile phone number and opting in, you consent to receive text messages from Freedom Path Counseling for purposes such as:

• Appointment reminders

• Scheduling updates

• Practice announcements

• Limited administrative communication

 

Message frequency may vary.
Standard message and data rates may apply.

 

Opt-Out:
You may opt out of text messages at any time by replying STOP.

 

Confidentiality & HIPAA Considerations

While we take reasonable steps to protect your privacy, text messaging is not a fully secure or encrypted form of communication. We recommend that sensitive or clinical information be shared through secure portals, phone calls, or in-session discussions.

 

FPC complies with applicable privacy laws, including HIPAA, and limits SMS use to appropriate, non-sensitive communication whenever possible.

 

Information Sharing

We do not sell or rent your personal information.

We may share limited information:​

• When required by law or legal process

 

All vendors are expected to maintain appropriate confidentiality and security standards.

 

Website & Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security, and we cannot ensure the absolute security of electronic communications.

 

Your Rights

You have the right to:

• Request access to your personal information

• Request corrections to inaccurate information

• Withdraw consent for text messaging at any time

 

To exercise these rights, please contact us using the information below.

 

Changes to This Policy

Freedom Path Counseling may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

Contact Information

If you have questions about this Privacy Policy or our communication practices, please contact:

Freedom Path Counseling
📞 Phone: 678-765-9291
📧 Email: info@freedompathcounseling.org
🌐 Website: https://freedompathcounseling.org